At RESIBMS, we are committed to protecting the privacy of our customers and users. This privacy policy outlines the types of information we collect, how we use it, and how we keep it secure.

Information We Collect We may collect personal information such as names, email addresses, and phone numbers from building owners, managers, and tenants who use our building management software. Additionally, we may collect information about the building itself, such as address, square footage, and number of units.

How We Use Information We use the information we collect to provide our building management software to our customers. This includes managing tenant information, maintenance requests, and other building-related tasks. We may also use the information to send updates or notifications related to the software or the building.

We will not sell or share any personal information we collect with third parties, except as necessary to provide the services requested by our customers or as required by law. We may use aggregate or anonymous data for analytics and marketing purposes.

Cookies are small text files that a site or its service provider transfers to your Device through your Web Browser (if you allow it to) that enables the site’s or service provider’s system to recognise your browser and capture and remember certain information. RESIBMS uses cookies to help us understand your preferences based on previous or current site activity, such as clicking on the “Remember Me” checkbox on the login screen. We also use cookies to help us compile non-identifiable data about site traffic and site interaction so that we can offer a better site and service experience in the future. If you choose not to allow our Site or Service to store cookies on your device, you will still have access to our Site or Service, but certain features such as the ‘Remember Me’ option will not be available.

Data Security We take the security of our customers' data very seriously. We use reasonable technical and administrative measures to protect against unauthorized access, disclosure, alteration, or destruction of personal information. This includes using encryption, firewalls, and secure servers to protect data transmission and storage.

Data Retention We will retain personal information for as long as necessary to provide our building management software to our customers, and as required by law. If a customer terminates their use of our software, we will delete their personal information within a reasonable period of time.

Your Rights You have the right to access, correct, or delete any personal information we collect. You may also request that we restrict the processing of your personal information, or object to our processing of your personal information. If you have any questions or concerns about how we collect or use your personal information, please contact us at info@resibms.com.au.

Changes to This Policy We may update this privacy policy from time to time. If we make any material changes, we will notify our customers and users by email or by posting a notice on our website. Your continued use of our building management software after any changes to this policy will constitute your acceptance of those changes.

Contact Us In the event that you have any questions about these Terms of Service, or that you need further assistance with respect to the access or use of the Website or Services, please contact us at:

RESIBMS

Email: info@resibms.com.au

Last Updated: 26th March 2023